Who is Last Admin a good fit for?+
Small businesses that want ongoing responsibility for their technology without building an internal IT department. We also scope specific network, Microsoft 365, website, and automation projects.
Can you take over from our current IT provider?+
Yes. We start by reviewing the environment, access, documentation, and support needs, then plan a transition with clear responsibilities.
How quickly do you respond when something breaks?+
Within one business day — Monday through Friday, 9 a.m. to 5 p.m. Arizona time, excluding U.S. holidays. That’s a response commitment, not a resolution promise: you’ll always know someone’s on it, and we’ll tell you upfront what the fix actually looks like.
What are your hours and onsite coverage?+
Standard service hours are Monday–Friday, 9 a.m.–5 p.m. Arizona time, excluding U.S. holidays. Support is remote-first. Phoenix-area onsite work is arranged and scoped separately.
How does pricing work?+
Managed service pricing depends on the environment and agreed scope. The three managed IT pillars are delivered together. Projects, hardware, cable runs, and onsite work are quoted or addressed in the agreement.
Can you automate computer setup for our team?+
Yes. We can scope a USB-started preparation workflow for compatible Windows computers, along with approved software installation and hardware testing and reporting. We first validate your equipment and requirements. Existing files, employee access, and data-retention needs are addressed before a device is reset.
How do AI and app projects start?+
With a specific business problem and a small, defined pilot. We agree on deliverables, review the prototype together, and determine any integrations, hosting, maintenance, or further development needed.